Privacy Policy
Kissor Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit kissordigital.com. Please read it carefully. By using our site, you agree to the practices described below.
1. Collection of Your Information
We may collect information about you in a variety of ways, including:
Personal Data
Name, email address, phone number, and other identifiable details you voluntarily provide when filling in contact forms, booking calls, or registering an account on our site.
Derivative Data
Our servers automatically log your IP address, browser type, operating system, referring URLs, and pages visited each time you access the Site.
Financial Data
Payment information such as M-Pesa transaction details or card data collected during purchases. We store minimal financial data; card payments are processed by PCI-DSS-compliant third-party processors.
Device & Usage Data
Device identifiers, operating system version, and usage analytics collected via cookies and similar technologies (see Cookies section).
2. Use of Your Information
We use the information we collect to:
- Respond to enquiries and provide the services you request.
- Process payments and manage your account.
- Send transactional emails, project updates, and invoices.
- Send marketing communications where you have opted in (you may opt out at any time).
- Improve our website, services, and user experience through analytics.
- Comply with legal obligations and enforce our terms.
3. Disclosure to Third Parties
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers — hosting, payment processing, email delivery, and analytics platforms that assist us in operating the site (under appropriate data-processing agreements).
- Legal authorities — if required by law, court order, or to protect the rights and safety of Kissor Digital or others.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5. Data Security
We implement industry-standard technical and organisational measures — including SSL/TLS encryption, access controls, and regular security audits — to protect your information from unauthorised access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Kenyan law. When data is no longer needed, it is securely deleted or anonymised.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Delete your personal data ("right to be forgotten").
- Object to or restrict our processing of your data.
- Withdraw consent at any time where processing is consent-based.
- Data portability — receive your data in a machine-readable format.
To exercise any of these rights, contact us at hello@kissordigital.com.
8. Children's Privacy
Our site is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the revised policy.
10. Contact Us
For privacy-related questions or to exercise your rights:
- Email: hello@kissordigital.com
- WhatsApp: +254 743 273 747
- Address: Nairobi, Kenya
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