Frequently Asked Questions

Kissor Digital is a growth-focused digital agency based in Nairobi, Kenya. We specialise in helping businesses acquire more customers, convert leads into sales, and automate marketing and sales processes through strategic digital solutions — combining web design, SEO, paid ads, and AI automation into one coherent growth system.

We offer a full suite of digital growth services across three pillars:

• Acquisition — SEO & AEO, Google Ads, Social Media Ads, and Local Search Optimisation.
• Conversion — Web Design & Development, E-commerce Solutions, and CRO Landing Pages.
• Automation — WhatsApp Marketing Workflows, Lead Routing Systems, and AI Business Automation.

We primarily partner with ambitious SMEs and growth-stage businesses in Kenya — especially in Nairobi — looking to scale their online presence, generate more qualified leads, and improve sales efficiency. Our work is best suited for companies ready to invest strategically in their digital growth.

The easiest way to start is to book a free 30-minute Growth Diagnostic call. During that call we discuss your current challenges, goals, and which of our services would move the needle fastest for your business. You can book via the button at the top of any page, or message us on WhatsApp.

Every site we build is engineered around conversion, speed, and search visibility — not just aesthetics. We embed on-page SEO, AEO schema, Core Web Vitals optimisation, and mobile-first design from day one, so your website works as a lead-generation asset rather than a digital brochure.

Yes. Our digital marketing service covers strategy, content creation, community management, and paid social campaigns on Facebook, Instagram, TikTok, and LinkedIn — all tuned to generate leads, not just likes. Every campaign is tied to measurable business outcomes.

AI Automation uses tools like WhatsApp chatbots, automated follow-up sequences, and AI-powered lead qualification to handle repetitive tasks that currently consume your team's time. The result: faster response times, fewer missed leads, and lower overhead as your business scales.

Yes. We build and optimise e-commerce stores with full M-Pesa integration, product catalogue management, delivery & fulfilment flows, and SEO-optimised product pages — built specifically for the Kenyan market.

Our pricing is transparent and published directly on our Pricing page. For custom or bundled projects we provide a detailed proposal after a free Growth Diagnostic call. There are no hidden fees — what's quoted is what you pay.

We accept M-Pesa, bank transfers, and major credit/debit cards. Payment details and schedules are confirmed during the onboarding process.

Lipa Mdogo Mdogo is our flexible instalment plan that lets businesses spread the cost of their project over manageable monthly payments — making premium digital growth services accessible to SMEs and startups without the upfront burden.

Yes. Every website project includes a post-launch support window to address teething issues. We also offer monthly maintenance packages covering security updates, performance monitoring, content changes, and ongoing optimisation.

A standard business website takes 2–3 weeks from kick-off to launch. E-commerce stores and larger projects range from 3–6 weeks depending on complexity. SEO campaigns show measurable results within 60–90 days. All timelines are confirmed in your project brief.

Reach out to us directly via WhatsApp or email and we will assess and resolve the issue promptly. Critical site-down issues are treated as highest priority. Non-critical bugs are addressed within our support SLA.