Last Updated: July 13, 2026
Welcome to our FAQ section! Here you'll find answers to common questions about Kissor Digital, our services, and how we can help your business grow. If you don't find what you're looking for, please don't hesitate to contact us directly.
A: Kissor Digital is a growth-focused digital agency based in Nairobi, Kenya. We specialize in helping businesses acquire more customers, convert leads into sales, and automate their marketing and sales processes through strategic digital solutions.
A: We offer a comprehensive suite of digital growth services, including: * Acquisition: SEO (Search Engine Optimization), AEO (App Store Optimization), Paid Advertising (Google Ads, Social Media Ads), and Local Search Optimization. * Conversion: Professional Web Design & Development, E-commerce Solutions, and Landing Page Conversion Rate Optimization (CRO). * Automation: WhatsApp Marketing Workflows, Lead Routing Systems, and Booking Automation.
A: We primarily partner with ambitious businesses in Kenya looking to scale their online presence, generate more qualified leads, and improve their sales efficiency. Our solutions are tailored for companies ready to invest in strategic digital growth.
A: The best way to start is to book a Free 30-Minute Growth Diagnostic with our team. During this call, we'll discuss your current challenges, growth goals, and how our services can align with your objectives. You can book your diagnostic call directly from our website.
A: Our web design and development services are built with conversion and performance in mind. We don't just build beautiful websites; we build strategic assets designed to attract, engage, and convert your target audience, optimized for speed, SEO, and user experience.
A: Yes, our digital marketing services include comprehensive social media marketing strategies, content creation, and paid social advertising campaigns designed to increase brand awareness, engagement, and lead generation on platforms relevant to your audience.
A: WhatsApp Automation involves setting up automated messaging flows and chatbots on WhatsApp to handle customer inquiries, send promotional messages, provide support, and streamline sales processes. It helps businesses improve customer engagement, reduce response times, and scale their communication efficiently, especially in markets where WhatsApp is a primary communication channel.
A: We believe in transparency. Our pricing for core services is available directly on our website. For custom projects or bundled solutions, we provide detailed proposals after understanding your specific needs during the Free Growth Diagnostic.
A: We accept various payment methods, including M-Pesa, bank transfers, and major credit/debit cards. Specific payment options will be discussed during the project onboarding process.
A: We stand by the quality of our work. For all projects, we offer a post-launch support period to address any immediate issues. For ongoing maintenance and support, we offer various retainer packages to ensure your digital assets continue to perform optimally.
A: Yes, SEO is an ongoing process. We offer monthly SEO maintenance packages that include continuous keyword research, content optimization, technical SEO audits, backlink building, and performance monitoring to ensure your website maintains and improves its search engine rankings.
If you have any further questions, please feel free to contact us through our website or via WhatsApp.